Pride in Practice

We are very proud to have achieved a Silver Award in March 2020!

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Equality & Diversity Statement

Caritas Group Practice is committed to fairness and equality, and above all, values diversity. Caritas Group Practice is also committed to providing diversity and equality training to all employees whether full time, part time or temporary. Caritas Group Practice reviews and updates the Equality & Diversity policy annually.  All staff undergo online Equality & Diversity training annually.  We therefore wholeheartedly accept our legal obligations under the legislation, identified below, which makes it generally unlawful to discriminate directly or indirectly on the ground of:

Age, Disability, Gender Reassignment/Transgender Status, Marriage & Civil Partnership, Pregnancy and Maternity, Race (which includes colour, nationality and ethnic or national origins), Sexual orientation/trans status, Sex/Gender, Religion or belief.

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Confidentiality Statement

We hold your patient records in the strictest confidence, regardless of whether they are electronic or on paper. We take all reasonable precautions to prevent unauthorised access to your records, however they are stored. Any information that may identify you is only shared with the practice team, or, if you are referred to hospital, to the clinician who will be treating you. We will only share information about you with anyone else if you give your permission in writing.

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All patients can expect that their personal information will not be disclosed without their permission (except in the most exceptional circumstances when disclosure is required when a person is at grave risk of serious harm). Where disclosure of information is required which is non-routine in nature the patient will, where possible, be fully informed of the nature of the disclosure prior to this being released. Where the decision is made to disclose information, the decision to do so must be justified and documented. Person-identifiable information must not be used unless absolutely necessary – anonymised data should be used wherever possible.

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Zero Tolerance Statement

The practice operates a zero tolerance policy towards harassment and abuse of staff or patients, which includes (but is not limited to) homophobia, biphobia, transphobia, racism, sexism, ageism, or harassment or abuse on basis of disability, marriage or civil partnership, pregnancy or maternity, religion or belief.

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