Mission Statment

Caritas Group Practice is dedicated to providing compassionate, caring services to the community we serve. Working in a professional manner with every patient, passionate about providing excellent, accessible and responsive care for all and committed to empowering our community of patients to live healthier lives. 

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Our Core Values

We are caring

We put our patients at the heart of all that we do and we maintain a compassionate approach in all our care. We respect and value everyone for their contribution, and provide a safe and friendly environment for our staff and patients.

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We are accountable

We ensure we take responsibility for our actions and are open and clear to all our patients andstaff. We operate in a financially sustainable and transparent manner.

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We are fair

We are consistent in the way we deal with people, both patients and staff. We are courteous,considerate and understanding in our manner. We value and treat each patient as an individual. We treat everyone with dignity and respect, and provide equality of care without any discrimination.

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We are professional

We strive to achieve a high level of care for our patients and are responsive to their needs.We maintain our professional learning and follow the latest guidelines to provide the best care available.

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We are innovative

We constantly review the service we provide to our patients and improve it when and where possible. We maximise the use of all available resources, including technology to provide the best service we can. We nurture innovation, learning and development and embrace emerging technologies. We aim to use the latest resources and technology to improve the efficiency and effectiveness of our administration, patient contact and clinical activity.

We are empowering

We strive to educate our patients with the best self-care and health promotion possible to allow them to be empowered in improving their health and well-being.

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We are listening

We have a reflective and mindful approach in all that we do as an organisation, and we pride ourselves on promoting and utilising feed back to continually improve and develop our organisation for our patients and staff.

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We are community orientated

We will seek to collaborate and work in partnership to strengthen community links and respond to local, regional and national initiatives to enhance the services for our patients.

We strive to be at the heart of our patient community, being present not just to provide care for ill health but proactively encourage good health and well-being for individuals and our community.

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View our Mission statement document below.